![]() ![]() ![]() Do a factory reset from the recovery mode.Find out what app this is and uninstall it. If the screen issue disappears in this mode then it could be caused by an app you downloaded. When the phone is started in this mode only the pre-installed apps are allowed to run. After performing a step check if the issue still occurs then move to the next one if it does. If the issue still occurs even after removing the screen protector then perform the following troubleshooting steps listed below. Sometimes if the protector is too thick ( such as a tempered glass protector) the screen will become unresponsive. Solution: You should start the troubleshooting by removing the screen protector. Problem: My s6 isn’t working, all the buttons are okay, but the screen is unresponsive to touch (is it the screen protector?), only a little bit from the top of the screen works, but below that it’s unresponsive, I can’t turn it off either. I recommend that you bring the phone to a service center and have it checked. If the problem still persists then this is very likely a hardware problem caused by a water damaged component. Start the phone in recovery mode then wipe its cache partition.If you can access this mode then backup your phone data. Do a battery pull by pressing and holding both power and volume down buttons for at least 10 seconds.There’s also a chance that this could just be a software glitch in which case you should perform the following steps listed below. Solution: If your phone is currently stuck in download mode after getting wet then chances are some internal component got water damaged and is causing this problem. Is there anything I can do to rectify this or am I screwed with a brand new paperweight? THANK YOU! My USB doesn’t recognize the device no matter what I do…change cables, change ports, change computers I realized that when I enter update ADB/SDCard I get the error that Update from External Storage Is disabled. I’ve tried Odin and Smart Switch with no luck. I eventually got power back but accidentally entered it into download mode. Problem: I’m sure there is an answer to this question somewhere…I just can’t find it. ![]() You may also reach us at our Facebook and Google+ social media accounts. If you would like to browse the previous parts in this series then check out this link. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We know that this is one of the most reliable smartphone model available in the market today however it’s a fact that issues can occur on electronic devices and this phone isn’t immune to issues. Specifically, we will be addressing the Galaxy S6 stuck in download mode issue & other related problems. Today we will tackle several software related issues that our readers have sent us. If you own a #Samsung #Galaxy #S6 and are looking for solutions to certain issues that you are experiencing with your phone then you have come to the right place. ![]()
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